I really can’t believe I was charged to reply with a 1 to confirm a booking! I’m shocked! I received a text asking me to reply to confirm or cancel the day before my booking, and they charged me! Even though if you cancel within 24 hours the restaurant charge is 5 pounds a head - so I really don’t think the text needing to confirm was necessary. Especially not with hidden charge, if it’s going to cost to reply, they should say that. This has bothered me!
