opentable

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Rewards don't work. Loyal users not rewarded.

I was issued a gift certificate that is a money order from RBC for $26 for using their service for booking reservations for a few years. I have tried to redeem the gift certificate a few times at different and supposedly it is accepted at any OpenTable partner restaurant but i have been denied. I contacted their support and their solution was to "call ahead." This company is making big commission and service fees from the restaurants but giving nothing back to the customer.

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Date of experience: May 25, 2023