oculus

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Controllers won't pick up, and constantly getting kicked out of my game.

Literally the f-ing controllers just won't track. Plus, the fact that anytime my controllers battery gets semi-low, the app kicks me out of my game just to tell me that I will need to replace my batteries soon, and I would be fine with that but it keeps kicking me out and "reminding" me every f-ing 2 minutes. I am losing my stats in games because of both of these issues. I reached out to support and they were just like, "Replace your batteries! Make sure your controller is in front of your headset for the sensors!" Yeah like I haven't done either of those yet. The customer service is a joke. I have considered going back to HTC Vive. At least there we all can agree that they at least try to help their customers.

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Date of experience: Jun 21, 2022