Oculus is sh!t. Bought 2 devices. First one locked up on the boot screen and sent back which they never returned. Second device purchased was in the middle of a game of golf+ and the whole system crashes. Tracking was lost. Rebooted the device, nothing. Factory reset the device, no picture whatsoever. Blank screen. DO NOT PURCHASE. NEITHER DEVICE LASTED 4 MONTHS BEFORE HAVING SOFTWARE RUIN THE SYSTEM. forget customer support they are worse than a mobile phone insurance company.