I brought a Nokia G10 Christmas 2021 worked fine for six months then when you answered a call they could hear me but I could not hear them. Contacted their repair department and after going through a few resets etc. it was decided that the phone was faulty so had to be sent back to their service department in Hungary. That was as good as it got after a few weeks the phone was returned after being 'repaired' so the first thing I had to do was let it do an upgrade, no other choices but let it update, of 2.1Gb after ages the update was downloaded and installed then it restarted and crashed refusing to work at all giving me two options 1. Start Again that just went back to the recovery screen & 2. Factory Data Reset so I had to do a reset which resulted in it going through the same procedure (download update, install update and then refusing to work) so it resulted in a loop that after each time resulted in the recovery screen and a non-working phone. I could not even check if the original fault had been repaired. So it was back to their service department going through the same resets etc. but this time after they was unable to get the phone working they cut me off this happened THREE times finally on the fourth attempt I got them to agree yet another repair.Off it went again to Hungary and I have just received it back with the SAME fault they have nothing to it AT ALL. Still stuck in the same loop download, install & crash. Talk about frustrating!! Now what do I do? Send it back for the third time of throw it in the bin. Will try to take it back to Asda but don't think I will get much help there as they will then want to send it off for 'repair' DO NOT BUY A NOKIA PHONE they are fine till something goes wrong then just throw it in the bin as it will save you a LOT of frustration.
