I absolutely love my console! Great family games all that! But unfortunately my low review is for the SHOCKING CUSTOMER SERVICE!! I have purchased something from the E shop on New Year’s Eve using my gold coins on the account for everyone to play and yet I haven’t received it digitally on my console!! I then thought maybe the coins didn’t work even though I have an email confirmation and that I need to pay so I tried a payment too for the same thing still nothing!! ABSOLOUTE JOKE BECAUSE I HAD AN EMAIL SAYING SEND YOUR EMAIL ETC SO I DID AND YET STILL NOTHING!! No product no refund! YOURE A JOKE YOU HAVE ALOT OF PEOPLES MONEY, STOP BEING MONEY GRABBERS AND ACTUALLY REFUND PEOPLE THAT HAVE CLEARLY PAID YOU!! PLEASE AND THANKS!!!
