Made some part purchases during the height of COVID. Unfortunately this contributed to other part shortages notably GPUs. Unable to get a GPU immediately I was unable to test one of the parts I had ordered from this company. A month later when I was able to finally test the product it was not working properly. I reached out to the manufacturer of the product with no response for a week.When I went to return the product it was outside the 30 day return window. I understood that, but expected them to be able to understand the situation as well I was only a couple weeks outside the return period after all.Newegg was cold and had no concern for my problems. They're only helpful response was to contact the manufacturer. Something I had already tried to do before reaching out to them.Instead of trying to understand the situation their support team was rude and short. Even pushed an email of my invoice to my email to remind me it was past 30 days.Don't do business with this company they don't have any concern for the customer only their bottom line.
