newegg

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Returns can be a nightmare or they may keep your money

Newegg sent me something that I no longer needed. I shipped it back for a whopping $40 because it was the cheapest I could find. They offer a mailing label but it was $20 deducted from my total and I thought I could get a better price. That part was on me, but still a frustrating experience. To top it off, they couldn't found the order when I sent it back! It took me almost a year after countless calls and emails proving I sent it back they gave me a portion of my money back. Overall the purchase was a $60 loss once they took away some restock fee. The item was a computer tower with very little accessories. I will never order from them again.

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Date of experience: Nov 18, 2021