Guys , when you buy something from Newegg, make sure it's not from the BS-market place and that Newegg ship that parts not other sellers. I don't understand why Newegg decided to kill their reputation and allow other third party "to sell" their products and cheat customers under the newegg name. i bought a few times from the newegg market place and it was worst experience ever. Never ever do this again . thanks Newegg for resolve the situation and for the refund.
