I placed an order on-line for a small tablet on-line a few days ago. I ordered it using my debt card and had it shipped to the same address as listed as the billing address on-file for my debt card. Im a Tech Teacher and I order lots of items n-line. I only ordered the item from them because no one else had the item.In the last several days since placing the order I got an email saying the order is on hold I need to verify my order. I did that. After doing that a day or so later I go a text message saying that it's on hold again that I need to verify my order. So I did that my text. So I'm thinking my order is on its way. Today I missed a call. So I got another text message, email, and miss phone call saying my order is on-hold again. That I need to confirm it yet again for the 3rd time.I tried calling them back on the 800 3 times in between my classes at school today. I could not get thru. I sent a message online, by email, as well as on the web-page.I waited and check my order status again. Thing is still on hold. So I tried calling the customer service number again. I waited on hold over an hour. Someone finally answered and they hung up. So this last time I made it part of one of my Tech Class. We called back and as a class on speaker phone. We waited again on hold. This time over an hour and a half.While on hold I had a student texting the company using the contact text message too see what the order status was as well as why is my order on hold for the 3rd time.I also had a student sending emails as well as attempting to contact them by way of there message thing on-line.While all that was going on I called my bank for the 4 the time too see what the issue was on my order. They checked my order and it was billed by Newegg. The bank said the order had gone thru. They seen no issues on there end as well as they didn't place no holds or anything on my card or that order.I canceled my order after not getting thru. Worst order experience ever!!
