newegg

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I accidentally put my old address for…

I accidentally put my old address for shipping. It got delivered, and current resident of my old address denied receiving any package under my name. Apparently the package was received and signed at the the time of delivery, tried to get reimbursement since it is clearly not me who signed it, but it was refused because anybody can sign and received the package and they don't have a responsibility. It was even more frustrated since they open the claim and closed it without any notification and no reasonable explanation. I had to contact them multiple times and spent numerous time to follow up.

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Date of experience: Jun 28, 2022