newegg

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Great Reddit support!

Arron from the Newegg Reddit team was amazing, I bought a 5800x3d, and for some reason from me looking at it in the morning to me buying it in the evening the price match label got removed!So when I bought it planning to price match Amazon afterwards the website wouldn't allow me to, and I was really worried that it might ship out before I could talk to a customer support agent to know because if they couldn't do that I would cancel it yada yada yada. I heard good things about neweggs reddit support so I reached out over reddit's messaging system, and next morning got a message! Aaron was on the other end to quickly help me and price match with a newgg gift card (expiry in one year for anyone wondering).Stellar support and Aaron was super courteous and awesome when replying, even when I spectacularly failed to do math twice in a row!Big ups, definitely feels good knowing I can talk to someone who knows what they're doing!

5
Date of experience: Mar 06, 2024