Ordered my laptop last week, the day it was supposed to be shipped they canceled my order and said they never charged me but my card statements prove otherwise. Probably going to loose my job because im on a work trip and now i can't afford to go to Bestbuy to get anything because they still have my money. Im almost positive they couldn't find the laptop i ordered and tried to make an excuse and make it my fault. The laptop was still been prepared so it would have had to be overnighted to show up when they said it would. It was supposed to be here on the 22nd and on the 20th they locked me out of my account so i couldn't see if it was shipped or not telling me to call customer support then told me it was canceled because i confirmed my billing address, not sure what they are smoking on their breaksAt the end of the call they thanked me for being a customer and for choosing newegg to waste my time. im not a customer, i didn't get anything but scammed. Do what the first newwegg customer service rep told me to do "go to bestbuy"
