Reading the below comments I wonder if it’s worth following up my email request for a refund with a phone call. Our son his wife and 3 year old daughter treated us to a years membership for Christmas and we have been previous members of NT on two occasions. Most properties open between April and September so I very much doubt they will reopen this year. My wife and I are both self isolating in the high risk group so even if properties open later in the year we will be unable to visit. Just seen a post on the NT members Facebook group asking about refunds with several responses including mine on it only to find it has been immediately removed by NT. I don’t believe NT have any intention of doing the right thing! Shameful really and I won’t be holding my breath for response to my email and a full refund.
