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I can only echo the frustration of…

I can only echo the frustration of other comments on here. From the ill conceived idea of opening their estates to the general public, the NT has been an unmitigated PR car crash. We’ve had annual family membership for many years, which automatically renewed on 31st March, although as always they took the money 3 weeks early. I argued for a full refund as I’ve had no opportunity to utilise my renewed membership and they cannot fulfil the terms of our ‘contract’. The new booking system is an absolute shambles. No priority for members, who have in essence already paid. I work full-time so can only visit at weekends. I went online at 6.30am on Friday for a property close to me and the entire weekend was already fully sold out! I’ve been offered 25% discount off next year’s renewal. Jog on NT!

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Date of experience: Jun 07, 2020