So disappointed NT are not giving priority to their loyal members. Renewed our membership on 17th April knowing everywhere was closed but decided to support them anyway. Since they reopened a lot of their grounds I have tried many times to book slots for the family to no avail, unless of course you want the last ones after 3.30pm just before closing time! Rather than spending time checking and waiting on my phone for other slots to be released we have decided today to just give it up as a bad job and cancel our membership. Couldn't get through on phone to do this and understand that others have not had replies to their email requests for cancellation. Luckily I pay by DD each month so have just cancelled through bank. Will see if NT get in touch with me about that when they cannot collect their next payment. You really need to get you priorities sorted out NT before you lose all your loyal members!
