After four weeks of us both being ill we decided a day out at Belton House would help us heal. Picnic packed we duly arrived along with several others to be told by a security guard that the house and grounds were closed and to turn around. No explanation or apology was offered. The scene was chaotic with vehicles in front and behind trying to leave. We have been members of NT for over 50 years and are shocked by the lack of customer care. We receive regular emails from the trust but in this case nothing. In these difficult times of soaring everything the amount of petrol wasted by members just turning up on guess what "trust" will be phenomenal. Show your members some respect National Trust and keep us informed. Seriously considering cancelling our membership.