I have purchased a rolling membership for my daughter and son-in-law and have not received updated cards this year. I have rung their line several times over a two week period and cannot get through, often waiting 45 minutes. When trying t use her expired cards my daughter was told that I had not paid the annual fee!!! No one is there tio help. I have emailed head office today but do not feel hopeful for a reply. I wont be renewing next year,
