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Poor experience at Sissinghurst

I went with my daughter and 7 month old baby to Sissinghurst yesterday . The baby was in a small buggy and we were made to feel very unwelcome ! The gardens were magnificent and the ladies serving in the old dairy were lovely however all the other elderly ladies looked down their noses at us . There was 3 babies in for the whole time we were there but many tens of elderly people with roller zimmer frames and wheelchairs - we asked why they could go in but not a buggy - she said in her condescending voice that you couldn’t stop the disabled from entering - yet it’s ok to stop mothers with babies ! That is discrimination to young mothers. If they had been kind and friendly we would have understood but they had a very snooty, high and mighty attitude - I was very disappointed and told the lady this and she replied “well I’m sorry you feel disappointed” but her tone was very condescending- we did carry the baby round but in the main restaurant my daughter wasn’t even able to sit down with the baby as we were accused of jumping the queue - no she was just tired !! Again it was ATTITUDE Poor poor experience ! I have been a member of the Natioal Trust for at least 10 years and this was a horrible experience - staff training is needed here . There is never an excuse for rudeness !

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Date of experience: Jun 12, 2024