I placed an online order on 17th August for a birthday present. After a week I emailed to ask for delivery update and was informed that the item was out of stock. I was very cross, when I placed the order and paid for the item at no time was I told it was out of stock, I wonder how long they would have waited before informing me of this if I hadn't emailed them. I waited for a few days for what should have been an automatic refund but again I had to ask for it. Today 3rd September, I am still waiting.
