⚠️ Namecheap - Very Poor Customer ExperienceI had a terrible experience with Namecheap after trying to cancel an auto-renewal. Despite sending a cancellation request in advance, they failed to honor it and still charged me. When I disputed the charge through my bank, they hit me with a $15 “chargeback fee” and repeatedly blamed me for not sending a “confirmation of my cancellation email”—something they never clearly stated was needed.Their responses were robotic, dismissive, and kept pushing me to drop the dispute with my bank. I’ve filed a BBB complaint and will never use their services again. If you’re looking for reliable hosting or domain services, I suggest going elsewhere.✅ Lesson: Don’t ignore customer cancellation requests. Don’t charge fees for your own mistakes. And don’t hide behind vague policies to avoid accountability.
