Great on boarding service and a lot of great tutorials online! We would have wanted the professional services which was lost in translation and we ended up doing the migration part by ourselves which created loads of extra work and stress. MBO almost have it all, what we really miss is the invoicing function which is very limited and also it's not fully integrated with the Swedish payment system yet. A great report tool would be to have the "periodising function" (for example, if a member purchases a 12 months membership upfront, we have to report the payment in 12) This would be a great add on in the reporting function. The branded app is also unfortunately limited in functions and changes. The courses are not migrated in a good way and we've had major issues with the event bookings for iOS devices. It still doesn't work for us after 1 1/2 month. It's limited in the structure and as we've been told it's only small design changes that is possible. Frederick has potential but is not as good as MadMimi. We will still use MadMimi for our newsletters. Another improvement we're waiting for is the API for sessions which is not looking as good as the class schedule at the moment. So - If you're thinking about changing system to Mind Body Online, depending on size of your company and what system your moving from be sure to chose the professional services to handle the migration. If you're a start up we think that MBO will be super smooth to set up! We're sure that MBO will increase our service and expand our business!
