I’ve had a membership, at TRUE HOT YOGA arrowhead, Arizona, and they use this app to sign in for classes. This app does not work, when an attempt is made to reset the password, a screen comes up an error occurred. Many many calls over months to the YOGA studio & Mindbody company and emails They could not find a resolution saying because years ago I used MINDBODY app for a studio in another state(that has since closed) the app doesn’t work.They keep just sending another password reset which results in exactly the same problem. Just going in circles with No help to fix it , I was just left, hanging . I can’t sign for any classes so it’s pretty much useless to me. Very poor Customer Service . The yoga studio solution was just show up and you’ll probably get into class. This is simply not good enough I am not willing to show up, hoping to get in and should be afforded the same opportunity as every other paying Customer.
