Online and telephone support very good.I bought a laptop to try to get everything online, but my cloud would not sync ( or at least, some part was still in Skydrive). Put in an enquiry, email reply next day, did not work, promised call, called on time but I did not recognise US number, called back , Tanmoy B was kind and patient, sorted problem despite the reluctance of my old desktop to accept him remoting on, and gave me a few other tips as well.So surprising these days when customer service actually serves the customer well, but occasionally it does. I've used Microsoft support before, and it does they do actually answer and sort out the problem.
