Microsoft : I bought Microsoft office back in July 2023 but It was not doing a specific task ( which is why I bought in in the first place) , I tried to contact them . I must have sent hundreds of emails to them. One response and then complete silence. So I contacted my MP who in turn contacted them in August . They are not replying to her either ! This organization should be accountable to someone ? Appalling customer service or should I say non existent customer service !.So ongoing to try to get a response from them and we are now 31 October 2023