Microsoft

1.4
1.4 from 1.3K Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Days of my life I will never get back and still no help!

For 2 weeks I have been unable to access my 365 account at all. I simply cannot log in. 8 hours of phone calls, at least 10 different staff members, I can't even make a formal complaint because, to make a complaint, you have to log into your account (the irony isn't lost on me). I have now been on hold for over an hour after being transferred back to another team (I have spoken to at least 3 times already) and I honestly think they have, at this point, put me in a "do not answer" queue.

1
Date of experience: Jul 15, 2024