I'm feeling really let down Xiaomi because I have always been one of the biggest advocators of your products. That was until my order of a Mi Band 3 on 26th November (Order ID #5181126373160147) which after several patiently worded emails STILL hasn't shown up!! This was ordered for a Christmas present which the disappointed and upset recipient is still waiting for now. The last thing I was told was "we still don't have any updates" on the 4th of January and I've had no response at all to my last message on the 7th which just isn't good enough. I just want you to send me my goods I've paid for and give a proper response from customer services to let me know what's going on because right now I'm feeling pretty disheartened by the whole experience. ☹️EDIT: 06/12/2019 Never received this item at all in the end. Every time I spoke with them all they told me was it was delivered by their courier. Initially when I complained they asked me to wait, and I waited so long just to be treated like a liar without investigation as to where their courier actually did deliver my item, and too long I couldn't do a chargeback either with my card. BEWARE!!!
