Just don't order from them.Called for an ETA - I was told its up to 17(!!!!!) WORKING days.Customer service agent was not able to cancel order for me,he was also unable to connect me to TM, waiting for call back time - up to 48hrs.Decided to cancel my order.And guess what? ETA for refund is.. . Up to 10 WORKING DAYS, so I can't even order phone from different place, and I need phone Now not in next month... It's a joke not a company. Maybe they make good phones, but just don't order from them.