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I wanted to return an item

I wanted to return an item, but failed. I have sent a request, waited for a long time for return slip info. Never received. I called and left my info, asked if I can still return, they said yes, and they had more of my info like phone number and email to make sure they can reach me. Never heard from them. I still have the item with me and unable to return. HORRIBLE CUSTOMER SERVICE ONLINE.

1
Date of experience: Apr 21, 2025