Be very careful with the Mercari platform itself when buying or selling.The company’s A.I. Bot scans ads and transactions for activity that could be ‘construed’ as a violation thus prohibited conduct.The system will then simply shut-down your account and attempt to freeze your funds. - Escalating the situation to a human/customer service has no bearing or influence at all. - It almost seems like this is one of Mercari’s revenue streams is to shut-down account and keep your funds.I highly recommend using other well known and trustworthy platforms instead.
