locked my account for literally no reason and ignored my numerous requests to have it back (via phone call and email). after being ignored for over a month, i decided to deactivate my UNUSABLE account (or at least attempt to) but i wasn't even allowed that. ANOTHER month has passed of me being ignored and given the runaround even more just trying to get my account terminated. pretty simple request if you ask me. not to mention their customer service is rude as **** and only has copy-paste responses to offer, even on a phone call.