I purchased an “authentic “ LV tote and it came in awful condition. Smelled so bad it made me sick. I suspected it wasn’t real and they denied my return! I let them know about all the issues but completed the transaction and paid the seller. I was so mad I filed a dispute with my CC bank. I complained and they said I could pay to have it authenticated and if it was fake I would get a refund. So I did that and of course it was fake. They finally gave me my money back and I withdrew my dispute and then they locked my account access, claiming the dispute filed was for fraud and they said it would be 48 hours to resolve Over 2 weeks and dozens of communication with them and still nothing! No response until today… same canned answer that it was being investigated for fraud and they were reviewing it. I have sent the proof of the withdrawal of my dispute 5 times!!! This is beyond shady!!! I have since filed a complaint with BBB and will reopen the dispute as they have stolen my refunded money!!! Stay away!!!
