I have been using the MEGA free plan for many years as a digital backup of my CD's and LP's. I have always been impressed by the fact that they never hassle me to upgrade to a paid plan. Recently, whilst transferring data from my old PC to a new laptop, I accidentally duplicated everything on my MEGA account which took me well over the 50mb limit and prevented me from gaining access. When I contacted the MEGA customer service team they very quickly deleted the duplicated items for me and returned the account to its normal state.I was very impressed and highly recommend MEGA to anyone looking for online storage.