mcafee

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Would give less than one star if I could

Would give less than one star if there was the option. Software is clunky and doesn't really offer any advantage over free products. My main issue, though, is with auto renewal. I was charged £89.99 for an auto renewal without opting in to this. The software also had my new debit card details which (as I had recently changed) I would not have entered. As many others have commented, you need to call for a refund (unlike Avast and other competitors which allow you to do so online). Terribly designed and deliberately opaque customer services and refund process. Avoid - in future if pre-installed (often on Dell) I will uninstall and ensure I am unsubscribed immediately.

1
Date of experience: Jun 16, 2021