I would give them less than one star if I could. 1. Nearly impossible to contact. 2. Even worse if you have a disability where you struggle on the phone. It's either their staff do not know what disability is or they do not want to hear and take action. 3. Still waiting to hear how I can complain. (I did ask for the details). Never ever buy from them as its very very difficulty to get your money back even within the 30 day period. Also note that on one part of the web site it told me I could not have when this was not true. I will not be buying from them ever again.