I've had problems with the VPN for months now, they take control of my PC, re-load the program (3 times now) and for a few days it works, this time I refused and they said they would pass the issue onto a higher tech. Called after a couple of weeks but still no responce and was told to wait.Last night I called again to be told McAfee had an issue and it had been resolved (which it hasn't) and was promised a phone call today between 12:00 & 14:00, no call and following yet another chat was told they are still working on it and would get back to me when the issue was fixed.What appalling customer service when you rely on this software to keep your PC & files safe, they don't even have an email address which you can write too to complain, I will never buy one of thier products again.
