I can only speak to the initial screening process of Mayo, Rochester, MN. Underwhelmed and unprofessional is how I would describe it. I requested an appointment through their website as it states that is the method they prefer. I was to be contacted within three business days. I did receive that initial phone interview and after answering all of their questions, they summed it up for me..... Based on my answers and because of what they could determine from the medical history that they had at the time, they didn't see anything unique in my case and I would most likely be denied an appointment to receive care from them. They are very busy right now and because 1) I'm not currently taking opioids for pain 2) I'm not suing anyone for an injury or making a worker's compensation claim against my employer and 3) my pain was manageable on the day of my phone interview due to an epidural I had received one week prior, I could feel free to forward them all of my medical documents and they would take a look at it and then likely send a denial for care letter to me in the mail. Unless of course, something unique was in my medical file and then they may choose to grant me an appointment. So, unless my head falls off of my neck, I guess they aren't going to waste their time. So, why would I waste mine....Mayo Clinic, you have lost all respect and I would absolutely never recommend anyone wait for you to tell them their medical issues aren't "unique" enough for your doctors.
