They are thieves. NEVER buy from them. They sold me a coffee maker that doesn't work and the support is the worst I've ever seen in my life. I contacted Behmor, the manufacturer of the coffee maker that I purchased through the Mashable Shop and got this from them;Hello Ahrue,Thank you for contacting us and we are sorry to hear you are having this issue. Unfortunately, this is an unauthorized sale from Mashable. We have been having issues with retailers selling used and damaged products and have asked Mashable to stop.The DADO app can’t be connected to used or refurbished units and DADO shut down all new enrollees. Only existing accounts can be accessed, no new ones can be created at this time.You will need to return the brewer to Mashable and tell them you need a full refund.We are sorry for the inconvenience,LaraAfter I sent them this email directly from Behmor, the sent me this;Hi there,Thanks for writing in, and apologies for the trouble you are experiencing.It would be helpful if you could provide more details around the issue you are running into. If you can send me a screenshot of what you're experiencing on your side that should help me as well. The more information I have, the faster I'll be able to figure this out.I look forward to working with you!Your support hero,LoganTo me, it looks like he didn't even read my email. So I sent him a screenshot of the error message from my phone, then he sent me this;Since we didn't hear back from you, your ticket has been marked as resolved. If you still need help, simply reply to this email or click the link below - we’re here to help!Worst company ever!!!!
