10 days into our monthly plan they charged us again for the entire month without notice (£47.81) plus an additional charge of £9.96 because we had apparently collected extra emails this month.I can understand charging extra fees for going over on the monthly renewal date but charging for the entire month again without any notice is frankly a scam.I've been passed to billing support who apparently only work over email and not chat - but nobody has gotten back to me. They make it impossible to obtain a refund.I'm cancelling because I'm worried they will continue taking random charges from our bank account without permission.How they became so well recommended in the field of email marketing is beyond me. AVOID this company.
