I would give zero stars if I could. They offer new subscribers a free onboarding phone call to answer questions. I signed up and was at my phone and no call came, even though it had been confirmed. Instead, I got an automated message to the effect that I had missed the call. I went through the process again and the same thing happened. Then, I tried chat. I asked for a person, but whoever was there said hello and disappeared when I explained my problem. She just ended the chat! I needed a real service I could use for something important. MailChimp is obviously not that service.
