I refuse to order anything from Macy's again. I placed an order for the same item different colors. My order was split into 2 orders. I received one item within 5 days. The other item was never shipped. I emailed their customer service. I never received a response so I called their customer service line. I spoke to someone whose english wasn't that great. So I hung up and called back the same thing. I requested a refund 15 days after placing the order. I was told to wait 3 more days, which I did. I called back 3 days later I was told the refund would take 7 -10 business days. This would be a month that they held my money hostage. I waited 10 business days/2 weeks. When I called back the agent same the item is being delivered. I needed to wait. I said no it was never shipped check again. The agent came back ma'am please wait 7-10 business days. No I was told that 2 weeks ago let me talk to a supervisor. A supervisor comes on I had to repeat myself again. He's telling me that he is taking care if the it should 7-10 business days. I should receive an email within an hour. I asked to get compensated for tbe inconvenience. He offer me a $10 gift card by mail. I know i would not receive the gift card. I know one thing for sure. Macy's would never get another dime from me. Bring the jobs back to America. The Philippines don't get hoot about us.
