Really bad experince shopping online at Macys from Denmark. I got the right items but in the wrong colours and the so called 'costumer service' has been a nightmare since I ordered in October. My case is still not solved yet. I have paied taxes and international shipping but Macys only want to refund the wrong items and let me reorder, which will mean more taxes and international shipping costs on me. According to them it is my mistake because I ordered the wrong colors. No assistance, lack of information, changing staff and nobody knows anything or can take any kind of action. A nightmare.
