macys

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Order customized furniture

Order customized furniture! The first driver said he wanted to go home. And that they don't maneuver or anything to get your furniture in the door. My living room door is 29in the furniture is 32' with the cushions and the legs still on. The first drivers said it wouldn't fit up the stairs...but guess what it made into the stairs! He then said it wouldn't make it through the doors and he took it back. I was his last delivery. I complained and the manager of delivery said that they can get it in and that the next driver would can do it!! Guess what..they didn't even try! I have no door just an entryway! Macy's don't try they want to be able to pick up and drop it, like the local grocery store. Hire professional movers that know angles!!!! I am so upset I have been crying over this nightmare.

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Date of experience: Jan 13, 2020