Couldnt give 0 , so had to give 1 star . Called them to waive off 2 late fees. I agreed to pay 1 late fee and original amount and they rudely said that they wont waive off even 1. that person was so rude when I told him that if you want to lose your customer over it he said its your choice.. at the end when I asked if he can do any least thing for me to which he rudely said he can setup payment.. worst experience ever.. swear never ever going back to Macys..
