macys

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If I could give it less than one star

If I could give it less than one star, then I would. They have taken the money out of our account and put it back THREE times for my online order. The last time I overdrew my account because I didn't think they would have to do it AGAIN and already had the money. I tried customer service and it is not available at all. When somebody does call you finally after waiting a bazillion years, it is someone with poor English skills reading off of a script and is more frustrating than helpful. I will NEVER order something from them again online. TERRIBLE, just TERRIBLE!

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Date of experience: Jun 10, 2020