macys

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No, Macy's does't need my driver's license number

Just a public service announcement...I recently placed an online order to pick up in store. That part was fine. At the pickup desk, the clerk asked to see my id, which I expect as standard practice, checking that the person collecting the order is the actual buyer. No problem. I held it up for a few seconds, but then I see the clerk typing and they ask to see my ID again. I ask if they're typing in my DL number and personal info, and they said yes. I said I'm not giving you that, do you really need it for the order? The clerk said no they don't need it, and just went in back and handed me my items. So then why in the world is Macy's training their clerks to try to take my DL#? I noticed on the desk they even had a driver license scanner that said "please scan for online orders." Umm, no! Clearly you don't need to actually do that, and you would be a fool to. No Macy's, I do not consent to having my full ID for sale on the dark web after you get hacked (again). Be careful that they don't take your ID.

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Date of experience: Dec 16, 2020