This was the worst experience I’ve had trying to purchase an e-gift card. I tried 8 times with no luck. Each time, I’d get an email saying my order was cancelled, but it provided no information on how to fix it or what was actually wrong. I’m not at all shocked that Macy’s is failing and that I saw they had 79% “bad” reviews. This is absurd. I called customer service twice and they sent me verification codes, reassuring me that I’d be able to process my transaction next time I tried. It never worked and I took my business elsewhere. This company is doomed if it keeps up present business practices and inefficiencies. I’m done with you.
