I received a $500 gift card from my dad and used it once on-line. I had a balance of over $400 per their own automated phone system. I seems however that my card cannot be used more than once. DO NOT PURCHASE MACY'S GIFT CARDS. I called the Macy's problem line who acknowledge that I have a balance, but will not remove the hold. I have to get original receipt from my over 70 year old father in order to resolve THEIR on-line website problem.
