macys

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Ordered a mattress and adjustable…

Ordered a mattress and adjustable frame, knew it was going to be a while due to this pandemic. After 4 weeks finally got a call to deliver, guys show up with the right mattress but wrong bed frame. Called customer service and they can't get new frame to me for another week.... matress is now lying on the floor to sleep! Have called multiple times with no help from anyone and then got lied to by one CSA only to have the next tell me something completely different. Horrible customer service!

1
Date of experience: Feb 16, 2021