ONLINE SHOPPING AT MACY’S NOT RECOMMENDED. I ordered my baby girl a jumper February 17 2021 & was told it would be shipped by Feb 22, 2021. By February 24 when I didn’t hear anything or received anything I check my email for tracking info and it said it was back ordered until March 24. I called macys 24 hr number that was in the email and spoke with Kristen or kristene not sure how it was pronounced but she canceled my back order and said my money would be returned within three days. It’s now March 3rd and my money has not been returned nor has my item been shipped. I spoke to her again and she did not help. She just kept saying I have to keep waiting. Who wants to hear that. You have my money and my product and I have to wait longer than the two weeks I already waited. If I would have known they were going to put me in such situation I wouldn’t have ever placed that order. Once refunded I’m not shopping online at Macy’s again. Tooo many inconveniences and no accommodations.
